FAQ

Frequently Asked Questions

Through the years, we've heard some excellent questions from our customers. Below are some of the most frequently asked questions (and answers) we encounter.

1.Do you offer expediting shipping?

Yes, we do offer expedited shipping when required. Please make a note on your RFQ if you require this service.

2.Do you offer just-in-time delivery?

Yes, we do. We service blanket orders for a quick turnaround. We work with your sourcing team to obtain forecasts and safety stock levels. 

3.I would like to visit your factories. Will you arrange this for me?

Certainly! We can set up factory tours upon request. Please confirm your schedule and expectations to us.  

4.What is a typical quote response?

Typically, we can provide thermometers quotes with 24-hour turnaround. However, for more complex thermometers requiring feasibility studies or assemblies, quotes can take from 3-7 working days. Speedy quote response is also predicated on the accuracy of prints or information provided by customers.  

5.What is a typical lead time?

There is no typical lead time. Lead times vary based on multiple factors including: factory operating times, complexity of the request, and design changes. 

6.How can I pay?

We offer easy credit card payment for smaller orders. For larger orders, we accept standard forms of payment: company cheques, wire transfer, and terms to qualified customers.

7.How can you guarantee quality?

FASHITE was founded in 2008,after years of unremitting efforts,it has dedecated over 200employees to its themometers business . We employ over 30 technical and quality staffs to analyze/ research/inspect the goods. Moreover, as a leading supplier of thermometer, FASHITE always dedicated into high accuracy products with a high effection

8.Do you offer prototype services?

Yes, we can help you determine the type of thermometer to use according to your application, as well as material,grade,temp range,and dimensions.

If you would like, you can send us a sample thermometer or drawings which can convenient us to determine any recommended modifications.

9.What finish do I need for my thermometer?

This depends on the application. Our experienced engineers can help you determine the correct surfuce treatment required for your application.